It’s a job - Customer Service Representative Armstrong Employee Review

The folks I worked with at Armstrong were authentic and others centered almost without exception. They all worked hard and rooted for each other. I consider it an honor to be an alumnus of this organization.

I can't think of any negative that is applicable to the organization as a whole. Very solid company.

- Good pay - Caring supervisors - Great training - Relaxed work environment

- No opportunities for upward mobility - Difficulty scheduling time off - Upper management is unable to accept or take criticism - Disconnect between frontline agent reality and corporate suite expectations