Overworked, under paid, - Anonymous employee Armstrong Employee Review

1.0
17 Aug 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many long term loyal employees with hearts of gold are quite helpful and friendly.

Cons

Very poor leadership at the corporate level. Reports to HR for inappropriate/illegal behavior of call center supervisors is ignored and employees that bring issues forward are retaliated against on a regular and repeated basis.

Explore other reviews about Armstrong

5.0
14 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The folks I worked with at Armstrong were authentic and others centered almost without exception. They all worked hard and rooted for each other. I consider it an honor to be an alumnus of this organization.

Cons

I can't think of any negative that is applicable to the organization as a whole. Very solid company.

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Good pay - Caring supervisors - Great training - Relaxed work environment

Cons

- No opportunities for upward mobility - Difficulty scheduling time off - Upper management is unable to accept or take criticism - Disconnect between frontline agent reality and corporate suite expectations

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