Competitive pay and growth potential, but poor work-life balance - Senior Claims Adjuster Arch Insurance Group Inc Employee Review

Pay, Culture, Opportunities, benefits, nice office

I cannot think of any cons

Most people are very good to work with and are friendly. There are a lot of very smart people in the company, and a lot of them are willing to work through things that you may not understand. Volunteer time off hours - 15 per year given to employees, some offices organize group volunteer days. Competitive PTO with other insurers Many opportunties to be involved with groups like DEI, Women & Allies, Black Professionals & Allies with some interesting speakers offered at times. Not sure that they really do much "good" for the company other than provide people a place to chat, but there have been a few good presentations on mental health also

Raises have been around 2% for the last few years for my group which is pretty insulting, and absolutely shameful not to even keep up with inflation. Also now that we have to be in office 3 days a week we spend more on parking, gas, car expenses, food and such in the name of "culture and collaboration" which is ridiculous for most employees. My immediate team mates (and a lot of other people's teams) work in several different offices across the US, so we're only physically together maybe once a year. We sat through 45 minutes of a presentation at the start of the year saying how well we did in 2025 and they gave us three whole weeks to turn our lives upside down and start coming into the office another day. What about those of us with small children? Or people that have elderly family members to care for? Or those that moved during the pandemic? Why mess things up that are going so well? Just completely typical that the GenX/Boomer rich white men that run the company who have wives and nannies run their homes and take care of the kids and day to day things to be so tone deaf in today's challenging world. Arch talks a good game about culture but it's pretty much destroyed now. Now we all have to sign up for desks to have a place to work each day so we don't have name tags. Nobody knows who anyone else is except some folks that have been around longer. How the hell does that build culture??? I'm done opening/holding doors for people. We don't have personalized ID badges so anyone can just come in the office if a door is held open. Besides that, immediate management involvement in daily work seems to be scarce, at least in my group. Don't rely on your manager to help you with other opportunities within the company or for any personal growth, because those managers are few and far between from personal experience and from talking with others