4.0
1 Sept 2016
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Arguably one of the best EMR/PM applications in the industry. Software is quite easy to setup, learn and use and unique features let it actually learn your particular practice patterns. While not built as a web-based product it is deployable and configured as such.
Cons
Company has yet to learn how to deploy a major release. Product needs far more QA and testing before placed in production. Support should have 2x as many people and new technology/methods for support call routing and handling should be utitlized. This requires investment but company seems unwilling to invest.