When I joined the company, I encountered challenges with the onboarding process. The training materials provided were lacking in structure, especially in terms of role-specific training. The tools and processes were not explained comprehensively, and there were minimal initial work assignments, making it difficult to gain hands-on experience. Unfortunately, this lack of role-specific training seemed to affect my performance evaluation.
While the team appeared friendly and willing to assist at first, I often found it challenging to receive genuine support and inclusion. When seeking clarification on tool usage or detailed searches, I encountered vague responses, such as 'I don't know, ask someone else who knows more.' This pattern repeated even when seeking help from different team members.
The process for requesting access to necessary tools was poorly managed, with my checklist being created by a teammate several weeks after starting. Additionally, I was assigned a mentor, though I only learned about this mentorship months into my tenure. Unfortunately, my attempts to seek guidance from my mentor often left me feeling like a burden, as their responses were unhelpful and brief.
Ticket assignments were handled by the team, which led to a limited number of tickets being allocated to me. This minimized my requests for assistance, except for those that required escalation to another team, a process that frequently took months to address. This setup hindered my ability to become proficient with the tools and processes, further affecting my performance.
My one-on-one meetings with my manager primarily consisted of casual conversations, with my job's performance and productivity concerns not being explicitly addressed. Towards the end of my probationary period, a meeting was held to discuss "points of concern," but it felt like they were not interested in hearing my perspective. I felt unfairly portrayed as the problem, and my suggestions were often disregarded.
In summary, my experience with the termination process felt unjust, with limited opportunities for recourse, as they chose to let me go during my probationary period.
