Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      AnywhereWorks

      Engaged employer

      AnywhereWorks reviews

      Management failures. - Client Account Manager AnywhereWorks Employee Review

      1.0
      30 May 2026
      Client account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      A paycheck would be the only thing, and even then, the pay is extremely low for the work required.

      Cons

      They are currently mass firing employees and yet they aren't holding the people that have been actively ruining the department accountable. They added shift pick against people's best wishes and set up an awful system. Employees were consistently, and ILLEGALLY working a week straight and up to a month straight. The people in charge of this change knew. They knew for months. People complained for months. And they did nothing about it. But of course they keep their jobs. Yeah, must employees are obviously the issue.

      Explore other reviews about AnywhereWorks

      5.0
      15 Apr 2026
      Cx agent
      Recommend
      CEO approval
      Business outlook

      Pros

      This is an amazing company to work for, AnywhereWorks is understanding and flexible and it is amazing working from home every day! The team and managment are incredible and they go above and beyond your you!

      Cons

      None, I love this company

      avatar
      AnywhereWorks Response
      3w
      Thank you for your feedback! It is really great to hear about your experience and the energy you bring to your role. We are especially glad that the flexibility of remote work and support from your leadership team have made such a strong positive impact for you! Hearing that you feel supported and enjoy coming to work is exactly what we aim for. We put a lot of focus on creating an environment where people can do their best work while still having balance and autonomy, so your feedback means a lot. We appreciate you taking the time to share such a positive perspective and are grateful to have you on the team!
      2.0
      17 Apr 2026
      Cx associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Most of the people working there are friendly and helpful.

      Cons

      The 8 to 12 weeks of training is misleading at best and at worst deceptive. Training is really two weeks with the second week starting on Monday trainees are required to take phone calls for a certain amount of period. The 8 to 12 weeks of 'training' (A.K.A. Learning and Development) is a hidden way of adding bodies to the virtual floors to take on an overflow of calls from many different clients. This is possibly due to the company not having as many people as they need to work the shifts. Speaking of shifts, it is true you get to select your own schedule however, please be advised that depending on your tier ranking (starting from elite all the way down to level 5) your schedule will either be working 7 days straight or working odd hours. I understand when starting out getting the 'cream of the crop' shifts comes later for higher tier however, working 7 days straight on ends with no guaranteed days off is unsustainable.

      avatar
      AnywhereWorks Response
      3w
      Thank you for sharing your experience and feedback. We are glad to hear that you found many team members friendly and helpful during your time with us. We also appreciate your concerns regarding the training structure and scheduling process. Our training program is designed to gradually integrate new associates into live calls early in the learning process so they can apply their training with support and guidance. During the first two weeks, call exposure is intentionally limited to help build confidence and understanding of call flow expectations. Furthermore, we understand that the self-scheduling setup we have is not for everyone and might not offer the stability you are looking for. To avoid back-to-back shifts, we encourage all employees to work with their leadership or training team to set unavailable time to avoid being scheduled for days they want off. Feedback like yours is valuable as we continue evaluating ways to better support our associates and improve the overall experience. We truly appreciate your contributions and wish you success moving forward.
      See reviews by: Helpful|Rating|Date|All
      Related searches: AnywhereWorks jobs | AnywhereWorks salaries | AnywhereWorks benefits | AnywhereWorks interviews
      AnywhereWorks reviewsAnywhereWorks Client Account Manager reviewsAnywhereWorks review