Pros
easy to get to by public transportation
Cons
some creepy, unhygenic, coworkers. drug addicted employees, some who consumed while working. roach infested building. very very poor management, no benefits, no sick days or vacation days. employees are treated unfairly (yes even the ones who are not on drugs and the ones with a clean criminal history) hourly wage does not compinsate for the stress one has to endure to work there (which comes from other employees not the job itself) most at this site have the mind of highschoolers. most do not care about there job at all. employees have been fired for good reason n rehired just because (per the office manager) "at least it's a trained but in a seat taking calls". they have lost some of the best operators they had because management does not know how to manage. the office manager never had any managerial experience prior to this she was thrown into her position from a lead operator when the last office manager retired and she has been "wingin it" ever since.