You're just a number to this company. - Customer Solutions Angi Employee Review

1.0
6 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Great health insurance and other benefits.

Cons

You are simply a number to this corporation and only seen as competent if you produce unreasonable and tracked expectations productivity. Extremely low pay and lack of respect given the emotional labor and work that is done by the team. Upper management takes advantage of employees by giving false promises for an eventual promotion (that never will happen) if you do more supervisor work - when really they are passing off THEIR work for you to do for free. If you refuse - they blackmail you saying you aren't showing them "leadership traits" they want to see and continue to dangle a carrot over your head. I saw this happen to loyal team members for years with no benefit or advancement. At one point, they put a block on letting me and other team members interview for opportunities in other departments because our team had such a HIGH turnover - (due to the management and difficulty of our jobs). Shortly after this, I put in my notice and got a job with a company that actually respected me and my career goals. It was only after I left that I realized how emotionally abusive this company was to its employees.

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Angi Response
3y
We are sorry to hear that you did not have a better experience at Angi. We value our team members and the work they put in and want all of our workforce to feel respected and appreciated in their role. We do not condone any form of blackmail and take this claim very seriously. We encourage you to reach out to hr@angi.com so we can further investigate this. We appreciate your review and wish you the best of luck.

Explore other reviews about Angi

5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I’m impressed with leaderships focus and direction and the way it is turned into tactical items. I feel like my work builds towards the companies goals.

Cons

The stock market hates us right now; what you gonna do?

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Angi Response
2mo
Thank you for the review! We are thrilled to hear that our focus and direction resonate with you and that you feel your work directly contributes to our company goals. Regarding your feedback on the market, while we can't control external factors, we are fully committed to executing the strategic plans outlined in our recent all-hands. By continuing to focus on Jobs Won Well, we remain confident in our ability to drive long-term value and success. We’re glad to have you on the team!
2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

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Angi Response
1w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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