Got removed from app without notice - Service Professional Angi Employee Review

1.0
2 Dec 2020
Recommend
CEO approval
Business outlook

Pros

None, absolutely no pros at all

Cons

Fees, rip-off, customer can leave bad reviews hurting you, if a customer makes a bogus report, handy will not listen to you

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Angi Response
5y
We understand how unsettling this experience can be. However, Pro ratings and reviews are always at the customer's discretion, something which we have no control over. Also, removal from the Handy platform results from a violation, or multiple violations, of the contract or service agreement. The most common reasons cited are low customer ratings or not showing up to a job that the professional had claimed. It's also important for us that professionals are compensated accordingly. However, fees are set in place to discourage pros from leaving early in the area. Regarding your standing on the platform and other concerns, please send us an email via prosupport@handy.com and we'll take a closer look into the matter.

Explore other reviews about Angi

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

1
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Angi Response
6d
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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