Pros
More perks than you can shake a stick at...constant chances to win things and $ gift cards. Full health/dental benefits from day 1...17 days PTO from beginning, 401K, Sick days, etc. Very flexible for time off. Beautiful building with amazing views. Fun, friendly staff. Even get 2, paid 20 minute breaks each day. So work day is technically 7.20 minutes.
Cons
Nothing to do with the company. The job is hard as hell because it's a call center dealing with angry people all the time. Never because of the company but because it's mostly old people that signed up for subscriptions and didn't realize it so they want money back or because they don't know how to use their computers and need help and are angry. Lots of great callers too. I'm pretty worldly but I guess too delicate to hear people complaining all day. It's just not for me.