Customer Service - Anonymous employee Ancestry Employee Review

2.0
2 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Surrounded by alot of people in the same job. Great communication and friends to be made.

Cons

No loyalty to long-term employees

Explore other reviews about Ancestry

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Cons

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great product and people are customer obsessed.

Cons

Misogyny is baked in to the culture.

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