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      Amica Insurance

      Engaged employer

      Amica Insurance reviews

      Great culture and improving - Management Amica Insurance Employee Review

      5.0
      15 Nov 2024
      Management
      Recommend
      CEO approval
      Business outlook

      Pros

      This is a great place to build deep and lasting connections. There are many opportunities for growth and training.

      Cons

      It's an old company and some areas are still very old fashion, with top-down leadership, but things are moving in the right direction. There is too much emphasis on DEI, which seems limited to gender, race and sexual orientation when it could be more inclusive. When certain groups are perceived as getting advantages over others, it feels discriminatory rather than inclusive.

      avatar
      Amica Insurance Response
      1y
      Thank you for the five-star review and recommendation! We’re happy to know that you’ve found Amica to be a place where you can build lasting connections with others, and we appreciate the feedback about our growth and training. When it comes to DEI, we’d appreciate the opportunity to learn more about your concerns. We are committed to creating an inclusive environment where all feel seen, heard, and valued. Our goal is to foster a culture of belonging where every employee is encouraged to share their unique perspectives to enrich our workplace. If you would like to share more about your thoughts, please email us at employeefeedback@amica.com. Thank You.

      Explore other reviews about Amica Insurance

      5.0
      8 Jun 2026
      Actuarial intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Full of great people, nice area.

      Cons

      No cons or complaints to report.

      3.0
      28 Apr 2026
      Senior adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

      Cons

      They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

      1
      avatar
      Amica Insurance Response
      2w
      Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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