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      Amica Insurance

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      Amica Insurance reviews

      Run. Away. Now. - Anonymous employee Amica Insurance Employee Review

      1.0
      4 May 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      37.5 hour work week is a pro but even hourly people don’t just work that

      Cons

      Horrible management. Manager would be a drunken embarrassment at conferences and nothing was done to address it. Lewd comments made in the office went unchecked. I was one of many who left because of this very toxic management and we all brought it to exit interviews. Manager was promoted.

      avatar
      Amica Insurance Response
      4y
      We’re very concerned with the comments you shared in your review. While we review each exit survey carefully, we’d like to make sure that we have the full scope of the situation. We strongly encourage you to reach out to employeefeedback@amica.com for further discussion. Thank you.

      Explore other reviews about Amica Insurance

      5.0
      8 Jun 2026
      Actuarial intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Full of great people, nice area.

      Cons

      No cons or complaints to report.

      3.0
      28 Apr 2026
      Senior adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

      Cons

      They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

      1
      avatar
      Amica Insurance Response
      2w
      Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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