Dog and pony show with middle management- huge disconnect - Anonymous employee American Tower Employee Review

2.0
23 May 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent benefits, they do some thoughtful things for employees occasionally to boost morale

Cons

It is very interesting, once you get into publicly traded companies things get very strange with decision making. I think the people in the trenches are great (really good people) , the executives have good vision, but there’s this middle management dog and pony show that I just can’t wrap my head around... they put a divide between the bottom and top due to lack of engagement and a working in silo mentality. Some in management don’t even know the day to day activities of the trench crew. That’s disheartening because it seems they don’t care to know either. Do as I say not as I do. Transparency and collaboration are hugely lacking between middle management and subordinates. You’re essentially treated like you should shut up, keep your head down, and not ask questions or make recommendations or suggestions for improvements internally. For those who would like to keep growing and advance internally it seems you’re not allowed to ‘until you have been there long enough’ maybe they are more concerned with turnover than hiring qualified people who would add the most value to a given position?! Very strange ... doesn’t give much incentive to keep grinding hard, does it?

Explore other reviews about American Tower

5.0
20 Mar 2026
Recommend
CEO approval
Business outlook

Pros

-Competitive Pay Package -Opportunity to Grow - Supportive Management

Cons

-Can't think of any cons

3.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, it’s not the worst place to work, but there are several shortcomings the company needs to address. The biggest positive is the people — about 95% of the team was great to work with and genuinely trying to do their best for the company and for themselves. The 401(k) match is strong, though it does require several years of employment before fully vesting. The overall benefits package is average — not exceptional, but generally decent.

Cons

Below‑market compensation and less‑than‑desirable annual raises and bonuses. Increases at the time of promotions were often limited due to a lack of employee leverage. Long‑term employees were not brought up to market rates, while new hires frequently came in earning more than those with tenure and proven performance. Subpar HR team — they are focused solely on protecting the company rather than supporting employees. Unfair practices regarding hybrid and remote schedules. Many employees are allowed to work remotely while the company preaches to the rest that remote work is not an option. Even individuals on the same team or within the same department are given different arrangements. Senior staff are often granted privileges that their direct reports are denied. They heavily preach cost‑cutting, yet allow certain teams to be wasteful and fund perks or community engagement events that fall short of their goals and misuse resources.

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