Not the company it used to be - Amex Travel Services - Travel Counselor American Express Employee Review

1.0
19 Dec 2013
Recommend
CEO approval
Business outlook

Pros

co-workers were great It used to be a great company, for over 20 years, but not any more

Cons

Management has put unrealistic requirements on the travel agents. They have reduced staff and demanded higher productivity. They want more, faster, and no mistakes. They have gone so far overboard it's unbelievable and for most not obtainable. Stress, stress, stress, is what you get if you work for AMEX.

Explore other reviews about American Express

5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance, career growth opportunities, values and culture

Cons

None - truly amazing place to work

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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