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Amazon Web Services

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Customer Obsessed - Strategic Account Executive Amazon Web Services Employee Review

5.0
9 Sept 2022
Recommend
CEO approval
Business outlook

Pros

AWS treats new employees as customers through the onboarding process and are truly customer obsessed. The talent and intelligence of my co-workers has been a welcome benefit. The company isn't afraid of failure and is a place where innovation is highly encouraged. Work highly aligns to a greater purpose and my boss inspires me to be a better person. Feedback is viewed as a gift and upper management listens to suggestions.

Cons

The startup nature is great but also means there's usually room for improvement in most areas. Customers are prioritized over employees and at times the frugal nature of the organization is disappointing (like in all tech).

Explore other reviews about Amazon Web Services

5.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong engineering culture, competitive pay, great learning opportunities, and excellent internal mobility across teams.

Cons

Work-life balance can be tough, on-call rotations are demanding, and the pace is fast with high expectations.

3.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Ambitious projects if you're in the right team. Typically great team-mates. Don't believe the memes, the ppl are not back stabbing jerks but are overall genuinely nice. Not constrained by budgets when building cool things. Tools while sometimes clunky are powerful.

Cons

Schizophrenic lack of focus, entire teams get split, merged and upended multiple times a quarter. Some product managers are disconnected from reality. It didn't use to be the case, the PM-Ts were previously top notch. You're pushed to vibe code everything. Established products with loyal customers are getting neglected. Newer VP level leaders don't seem to know what they are doing. Veteran OG VP level leaders are either leaving in droves or seem stressed or checked out.

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