employer cover photo
employer logo
employer logo

Amazon Web Services

Part of Amazon

Is this your company?

Strong learning environment with solid technical growth opportunities - Cloud Support Engineer II Amazon Web Services Employee Review

4.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to build deep technical skills and learn how to handle complex customer issues at scale. You can work with many AWS services, improve troubleshooting ability, and collaborate with smart teammates. The brand is strong, and the experience is valuable for future career growth.

Cons

Workload can be heavy, and the pace is intense depending on the team and support queue. Some processes feel rigid, and there can be pressure from metrics, operational tasks, and organizational changes. Compensation and promotion speed may not always match the level of responsibility.

Explore other reviews about Amazon Web Services

5.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong engineering culture, competitive pay, great learning opportunities, and excellent internal mobility across teams.

Cons

Work-life balance can be tough, on-call rotations are demanding, and the pace is fast with high expectations.

3.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Ambitious projects if you're in the right team. Typically great team-mates. Don't believe the memes, the ppl are not back stabbing jerks but are overall genuinely nice. Not constrained by budgets when building cool things. Tools while sometimes clunky are powerful.

Cons

Schizophrenic lack of focus, entire teams get split, merged and upended multiple times a quarter. Some product managers are disconnected from reality. It didn't use to be the case, the PM-Ts were previously top notch. You're pushed to vibe code everything. Established products with loyal customers are getting neglected. Newer VP level leaders don't seem to know what they are doing. Veteran OG VP level leaders are either leaving in droves or seem stressed or checked out.

See reviews by: Helpful|Rating|Date|All