A decent entry-level job, but little else to offer - Software Engineer AmTrust Employee Review

2.0
29 Sept 2015
Recommend
CEO approval
Business outlook

Pros

As a new software developer, I learned a great deal from the code of more senior developers. At AmTrust, the training strategy for developers is this: study code from the repositories, and if you have any questions, either Google them or stew over them for a while. It's an effective strategy, if an impersonal one.

Cons

AmTrust's problems stem from the poorly-trained management and no corporate culture. You'll get negative feedback on your performance in the form of tersely worded emails from managers, who don't see the point in face-to-face communication with their team members, and no positive feedback whatsoever. I, for one, had to relay messages between my team lead and another, both of whom had temper issues and refused to speak to each other directly. My team leads and manager were irascible, unapproachable people, and promoted an environment where talking to one another for non-business purposes was discouraged. My team members and I quickly learned that they are averse to so much as being greeted or spoken to in the hallway. While the toxic managerial interactions made working there plenty intolerable, I should also add that AmTrust pays its developers well below the average rate. I know of fellow developers who, after having worked there for years, received no pay raises, despite positive performance evaluations. Further, as a developer, you are corralled into a certain programming specialty without the opportunity to explore other areas of .NET development--either you are a web developer, a database manager, and so forth. They will say you have every opportunity to expand and learn new things, but that is invariably a lie. I found my .NET growth being stunted, since there's only so much new C#/VB syntax to learn on the backend. Do what I did; come to AmTrust for a solid introduction to .NET programming, and then leave.

Explore other reviews about AmTrust

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible and has a good community. It prides itself on bettering itself and its employees. Already have learned a lot in my first three weeks

Cons

Some employees could use better communication

2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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