Really good times, and really bad times - Key Holder/Lead Altar'd State Employee Review

2.0
2 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Fosters life-long friendships, great for a first job, training was good.

Cons

I worked here for a long time. Upper management had no idea what they were doing most of the time and didn't seem to care about their employees much. Home Office (executives) cared even less. Too many late nights spent trying to make every inch of the store perfect just for customers to not care, and for management to care too much. The opportunities for promotion were there, but they weren't easy to get even if you spent years of your life there. I accepted the job because I'm a Christian, and thought I was joining a well-meaning organization with high values, but the way they treated their employees proved otherwise. Not to mention the quality of their products got worse and worse as the price went up and up. And we were still expected to sell it like our lives depended on it. Anyway, I loved the girls I worked with and have great memories from working here, but that doesn't outweigh the emotional, physical, and mental toll this company took on my life. I hope it gets better.

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Altar'd State Response
1y
Thank you for sharing your feedback. We're happy to hear you enjoyed aspects of your role and we appreciate all you did for our guests. If you would like to discuss your concerns in greater detail, please reach out to peopledevelopment@altardstate.com and a member of our team would be happy to connect with you.

Explore other reviews about Altar'd State

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Flexible with students was very helpful!

Cons

They had too many people on staff i felt.

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Altar'd State Response
1mo
We truly appreciate your perspective! If there is anything we can do to further support you, please don’t hesitate to reach out to us at peopledevelopment@altardstate.com.
1.0
24 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone that isn’t a leader is nice in my opinion

Cons

They wanted us to be more peppy and cheerful, but when I did it the manager would ask me why am I being loud. But when I was quiet they would assume something is wrong with me and talk behind my back about how they think I don’t want to be there. I just have to ask why is it considered loud when I follow the standards.. these were managers talking about this (store manager & district manager). You would think if there was an actual issue with my customer service performance a customer would complain about me or the manager would politely ask me if I’m doing okay instead of talking behind my back and making assumptions. It makes me wonder why was I singled out amongst the entire team? It came off as micro aggressive and offensive as a poc.

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Altar'd State Response
2w
Thank you for taking the time to share your thoughts and concerns. We will share your feedback with the appropriate teams. If you would like to discuss in further detail, please reach out to peopledevelopment@altardstate.com.
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