Pros
Great location, surrounding areas are really beautiful and good places to eat nearby. Great company to start a career in Market Research, smart, friendly and hard working employees who are always willing to guide and answer any questions. Since the office (San Mateo) is pretty small, one gets to interact with almost everyone. The office atmosphere is mostly friendly and the senior management had an open door policy. The company has a good client base and always has a variety of projects on their plate which gives employees a good learning curve and a wide exposure. The company provides food on many occasions and employee birthdays, festivals and other achievements are celebrated.
Cons
Long hours, employees end up working throughout the day. You dont have time for anything, since you are working all the time (including Saturdays and Sundays). Management does agree with the concept of work-life balance, but does not follow it. Some measures were promised to be laid to improve this, but it never happened. Management has been constantly changing after their merger with ImpactRx. They dont care much about employee feedback and will let you go whenever they feel. I was given my review feedback one day and was laid-off the next day. No room was given for improvement. Many employees have left the company for better opportunities and are doing much better work with better pay elsewhere. Associates are hired as cheap labor and are weighed down with multiple projects beyond their scope (rather than being staffed on a few projects). The company does not give you room for improvement, senior management dont want to give you time to learn (you basically dont have much anyways).