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      Alorica

      Engaged employer

      Alorica reviews

      Alorica provides an excellent Onboarding process, including paid training and time for skill development. - Customer Service Representative Alorica Employee Review

      5.0
      21 Feb 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home allows me to focus my work time on productive, quality outcomes while being able to maintain a good work/life balance.

      Cons

      None at this time. It’s great that Alorica provides the equipment necessary to work from home. They’re in the process of enhancing support for the set-up and system check. The system is easy to use once it’s set-up correctly.

      avatar
      Alorica Response
      5y
      Thank you for sharing your experience as a team member at Alorica. We value your feedback and appreciate the time you have taken to share your experience with us! Thank you, and have a fantastic day!

      Explore other reviews about Alorica

      5.0
      30 Sept 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

      Cons

      Things move quickly, which can be challenging at times, but it keeps the work exciting.

      1
      2.0
      7 Jun 2026
      Remore call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

      Cons

      Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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