2.0
20 Dec 2012
Former employee, less than 1 year
Tulsa, OK
Recommend
CEO approval
Business outlook
Pros
The best part about working for Alorica is that you do get to help others with issues that they might be having and therefore it is a great position for someone that loves customer service
Cons
The downside to the company is,at least in Tulsa, that it seems to be poorly managed. Whenever someone calls into work or late for a shift they reach a helpdesk that is suppose to deliver these messages to the supervisor in the area where you are working but on several occasions my supervisor never received the message. Another downside is that they really push additional sales.