feedback on employment - Customer Service Representative Alorica Employee Review

3.0
17 Nov 2008
Recommend
CEO approval
Business outlook

Pros

Good life skills to be used in other workplaces

Cons

they lack the organization of most companies not paying their employees correctly and showing favoritism toward some and not toward others not fair treatment to all employees, communication is very lacking no one seems to be on the same page. management people should be more knowledgeable and willing to help more with issues that have been brought to their attention.................benefits could be better meaning could offer a major medical benefit package versus just a discount medical insurance policy upper management needs to communicate more with all in the center and not just their management people

Explore other reviews about Alorica

5.0
17 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The pay was alright at best

Cons

It drains the life out of you

1
2.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

Cons

Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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