Aggressively offshoring / no transparency / frequent layoffs - Operations Alma Employee Review

1.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The company previously had a strong mission-driven culture, before the significant shift toward prioritizing cost-cutting over ethics

Cons

Strategically eliminated half of the Ops/Claims department a week before annual reviews and raises (which had been repeatedly postponed). The majority of work was sent out of the country for cheaper labor, while the company publicly claimed the reduction in force was due to AI. Constantly preaches about how transparent they are while practicing the opposite. Having seen multiple layoffs over the past few years, it is clear that even for long-term employees (3+years) and strong performers, tenure and performance do not guarantee security here.

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5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Good company, good people, but it is laser sales.

Cons

laser Sales are slow. the aesthetic market is slowing down

1.0
31 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong ICs who genuinely want to do good work and solve real problems

Cons

The Data Eng Manager is someone who performs for leadership, sweeping real problems under the rug and telling leadership that everything is under control when it’s really not. The manager has a reputation for being a huge blocker, and is known to be difficult to work with, creating tension for other teams who just want good data architecture to work with. The manager is also known to be a huge gossiper and has also thrown the BI team under the bus, telling leadership “Data Eng is good, but BI has a lot of issues”, with the goal of redirecting leadership to scrutinize BI instead of looking closer at Data Eng. There’s no Director, VP, or Head of Data so there’s a power vacuum, which is why the Data Eng Manager can easily manipulate the CTO. The BI Manager means well, but has no real authority and because of that ends up treating people disrespectfully, causing unnecessary conflict. 50% of the BI team has quit in the last 6 months. Due to the poor retention, and since there’s no Director, VP, or Head of Data, the CTO is desperately trying to prevent further attrition by coddling them to the point where the BI Manager boasts “well I can just have the CTO enforce it” in order to force compliance with whatever she wants instead of actually listening to reason. The Director of Data Science is no different - a toxic leader who avoids accountability and throws his own team under the bus in order to save himself. He manipulates people by using vague communication to create confusion and plausible deniability for himself when things go wrong. When these situations happen, he shifts blame downwards instead of reflecting on how his behaviors have caused real harm for the people within his organization. His lack of self awareness and low emotional intelligence is also causing retention risks, and leadership is questioning his ability to lead.

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