Good People but Management is being Run by Financial Types - Senior Research Consultant (Business Side) Allstate Employee Review

4.0
19 Dec 2016
Recommend
CEO approval
Business outlook

Pros

The non-management employees and front line managers are hard working people who want to do their best for the company and each other. Therefore, there is a sense of family. Overall, Allstate continues to do many of the right things to stay competitive.

Cons

Departmental management tries to do the right thing but senior management has a hard time prioritizing, making it difficult to do the right thing at the departmental level. Furthermore, many managers tend to be focused on their careers by developing programs that look good but tend to not be adequately supported for the long haul. Furthermore, adequate, controlled testing of programs is rarely done.

Explore other reviews about Allstate

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I have no complaints about the company

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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