Great sense of purpose but leadership lost touch - Quality Assurance Analyst AlixaRx Employee Review

Flexibility of when to work.

You are on call 24/7

I worked at the MN location to start, was there for about two years as my first pharmacy job. The people were great, and honestly the only reason I stuck around as long as I did. My coworkers were like family as cliche as it sounds, but when they all quit I didn't really have a reason to stick around.

Horrible work life balance, was working back to back 12+ hour shifts with little to no time off. Upper management had absolutely zero regard for the wellbeing/morale of staff; actively making changes that further screwed over our team and increased pressure at the hub. The workload was enormous and corporate refused to let us hire more technicians to accommodate because of "budget" so we were constantly behind and employees were not allowed to leave until work was completed, even if it meant staying hours after your shift. There were many many nights where I was going into work at 1:30 and staying past 2 or 3 in the morning to push med totes out for statim to pick up. When corporate would visit the hub they would sooner point out stickers on the floor than actually help come up with solutions for the workload. Corporate would actively complain about overtime and pay, as well as taking away our bonuses despite refusing to hire needed help. Corners were cut to accommodate the workload, some of which were legally questionable including changing dates on rxs coming in on the data side.