Alight Solutions

Alight Solutions reviews

Rollercoaster ride - Director Alight Solutions Employee Review

1.0

7 Aug 2025

Director

Recommend

CEO approval

Business outlook

Pros

Its all about the people you to work with

Cons

Constant rif's Understaffing at every level and assuming that backfill's in India are the cure Culture of many people that are either waiting to retire, be riffed or just don't care

Alight Solutions Response

9mo

Thanks for being so open about your long-term experience. We’re grateful you’ve built strong connections here, and we hear your concerns.

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5.0

2 Dec 2025

Administrative support specialist

Recommend

CEO approval

Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

Alight Solutions Response

6mo

Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.

3.0

24 Jun 2026

Senior customer service representative

Recommend

CEO approval

Business outlook

Pros

consistent schedule, easy to understand promotion map, support from other reps

Cons

Abusive callers, pay range, inconsistent holidays

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Alight Solutions

Rollercoaster ride - Director Alight Solutions Employee Review

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