Changed for the worse - Enrollment Specialist Alight Solutions Employee Review

2.0
16 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Great Benefit Options (inc. Basic Life Plans) Option to switch to a reduced work schedule during slow months (March - October) Flexible 15min breaks Virtual/Remote

Cons

Pay: I’m $20/hr Under Hodges Mace. Under Alight, this is what they pay managers. Another Con is the stringent Adherence expectation of 97% with only a 20 second down-time after calls.

Explore other reviews about Alight Solutions

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

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Alight Solutions Response
6mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

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