Lots of talk with very little action - Customer Service Representative Alight Solutions Employee Review

3.0
4 Nov 2017
Recommend
CEO approval
Business outlook

Pros

After a while you'll be able to do your job in your sleep. The training and tools provided are quite efficient.

Cons

There's a lot of talk about living core values and providing an optimal customer experience, but the amount of red tape and business need makes that almost impossible usually.

Explore other reviews about Alight Solutions

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work at.

Cons

The pay is a bit low.

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Alight Solutions Response
1mo
Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

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