Mastering the craft one project at a time - Alarm Technician Alert 360 Employee Review

I spend most of my day traveling between customer locations on service appointments. There's enough variety to prevent monotony. My coworkers are professional and helpful. I also like that I'm trusted to manage my time and complete assignments without constant supervision.

Some installations go beyond the planned timeframe and can mess up the broader schedule.

Some memebrs of the team were actually competent and capable, and the work itself had real value.

- The entire operation was disorganized from the ground up with no real structure or control. - Jobs were poorly planned and critical information constantly got lost. - Communication between departments was ineffective, leading to last minute changes and confusion. - There was no proper system for tracking responsibilities or accountability. - Tasks regularly fell through the cracks due to lack of coordination. - The same problems kept repeating with no meaningful effort from management to fix them. - Significant time was wasted trying to figure out what was supposed to happen instead of doing the actual work. - Management treated ongoing chaos as normal instead of addressing it as a serious issue.