Pros
-Genuinely collaborative and supportive culture. I've experienced this working with people across all departments. -Caliber of hiring for unique combination of functional expertise + cultural fit. The result is a cool blend of great people from the early days, as well as experts from their respective areas, all working together well. -More data-driven decisions than some aesthetic-driven decision from early days. I've met some of the smartest and friendliest data-scientists here, all who have surfaced interesting insights from our data. -Accessibility and transparency of senior leadership. I'm amazed that, even at our company's size, there are still at least weekly company-wide meetings where we can hear about various topics from Brian and other senior leaders.
Cons
-Operations and internal processes are generally quite inefficient, but things are getting better. Its a downside of the rapid growth, but sometimes its difficult figuring out who decides on what and how those things should be coordinated through the org. -IT infrastructure still somewhat start-up grade, but improving quickly. Wifi seems to go down regularly (and sometimes power does too).