Good - Guest Services AirAsia Employee Review

3.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good environment and fun colleagues

Cons

Shift and kena pandai bodek

Explore other reviews about AirAsia

5.0
8 Jan 2024
Recommend
CEO approval
Business outlook

Pros

We work as a team. Great environment. Motivated crew as always.

Cons

Encounter with rude passengers and schedules too.

1
4.0
8 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Visionary, risk-taking leadership, fantastic corporate culture with a 'we can achieve anything' feeling throughout the company. Career progression is good for those who have the drive to succeed. Flat management structure, minimal bureaucracy. Beautiful new corporate HQ in KL that has to be seen to be believed.

Cons

Always on call. There are a very small number of people among the senior management who should be moved out as they lack management ability and only allowed to remain due to loyalty. Salaries are low, well below industry standard, this is a problem against a backdrop of rising consumer prices. Due to low salaries, many junior staff use it as a jumping off point to something better.

18
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