Pros
Colleagues that you work with on the shop floor are usually lovely people.
Cons
Management especially the assistant manager working at the time was horrible. Extremely patronising and bullying environment. She made multiple people cry by falsely accusing them and spreading false rumours. Extremely toxic in her approach to handling the shop when the manager was away and would be very vulgar and rude about customers after they had left. Management never helps on the shop floor, just sit in the staff room to chat while other staff struggled. I had to train new employees as someone who was only 1 month in while it was not part of my role and would get shouted at for not knowing certain things even though I was still learning. She would purposefully put you on shifts for the days you wanted off then complain like it was your fault. Would make comments and nasty remarks about colleagues to other colleagues like we're in school.