Pros
Lot of smart and kind people, product with a great potential, some really caring to make things better. Huge customer portfolio, experienced sales team.
Cons
It is crazy how this company got spoiled by the senior management. I could observe all phases, from chaotic and misguided scaling until the sudden layoffs and apparently entering a phase of slow and painful agony. Never seen such an incompetence, irresponsibility and toxic people walking among C-level and not getting addressed by investors. The company got to the the point where it is by constantly following command and control management style, micromanagement and making decisions using poor judgement of VP/C-level wanna-be domain experts, gut feeling and authority instead of data and experience of the employees - the company is basically rolling back to the scale that can be managed in such a dummy way, it might help balance sheet in a short term but won't fix the app, provide better support or healthier culture. The way they handled layoffs, that made many people surprised and upset, is just another example of poor communication and lack of empathy. Avoid that workplace at all cost and don't let fake shares or any mighty benefits lure you.