Worst company - Customer Hub Support Admiral Group Employee Review

1.0
31 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Only meals and cabs thats all

Cons

Okay, here's your review with grammar corrections and bold formatting: "Initially, we were told many great things about this company, as every company does. However, after a month, the reality set in. They made us train in various different processes, and the focus was on avoiding mistakes (otherwise, your hard-earned money is at risk). They treat us like robots, expecting us to remember everything. The worst part is understanding what the customer is saying, and if they show TRIGGERS, you must identify them; otherwise, your incentive is gone. They make you train for 3-4 different things: one related to cars and another to medical (which have no similarities, but they expect you to support all departments). Also, there are 2-3 different departments for each product, and they force you to work for all of them with one salary. It's even worse than a BPO. Please don't join; they are leech parasites that will suck your blood. Thank God I left this company now I am working with good work life balance and good salary than Admiral.

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Admiral Group Response
8mo
Thank you for taking the time to share your honest feedback with us, we’re always looking at ways we can improve for our colleagues. We’re so sorry that you didn’t have a good experience working with us, and we’ll be sure to share this with our People team. Please feel free to get in touch if you want to share any further information by emailing us at workwithus@admiralgroup.co.uk. Thanks, Nicole

Explore other reviews about Admiral Group

5.0
7 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Great package, great people, great place

Cons

Can be very very busy

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Admiral Group Response
3y
Hi, thanks for leaving us a review. We're glad to hear you enjoy working at Admiral, we really appreciate your feedback. Thanks, Karen
4.0
29 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good for sal and work life

Cons

Nothing I can think of

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