Pros
Great benefits (health insurance, laptop, vacation & PTO, catered lunch, etc.) and flexible work environment (casual dress code, ability to work away from desk, etc.). Occasional happy hours outside of the office.
Cons
No permission to work from home/remotely. Long commute from the San Juan/metro area. Lack of transparency regarding how annual employee evaluations are performed, expectations and comments from managers can be biased. There were a few romantic relationships between coworkers, including manager-employee relationships, which are conflict of interest and can make the office environment uncomfortable. Complaints about unfairness, mistreatment, and heavy workloads often went unanswered. Growth/promotions depend on the department, not accessible for everyone.