Great Mission On the Outside -- Does Not Practice What They Preach on the Inside - Senior Manager Active Minds Employee Review

3.0
10 Jun 2024
Recommend
CEO approval
Business outlook

Pros

- An excellent mission, this is something that we desperately need in this country. - Their most recent strategic plan has a lot of promise...if leadership can get out of its own way. - Work from home ability is good. - Good pay IF you negotiate. They will low-ball you at first--theyre a nonprofit after all, that's how it works. Regardless, excellent benefits across the board. - If you have a good manager who can protect you from the whims and woes of leadership, gfy. If not, the HR team is responsive albeit hamstrung by leadership. - Somewhat self aware of the growth it needs to take; has invested in change management consultation and recently introduced a new system that ideally introduces all involved parties into new initiatives sooner into the process to allow for better planning and collaboration.

Cons

TLDR; Unless you don't value your dignity, or for some reason love being disrespected and frequently undervalued by your coworkers, tread boldly to make change or avoid at all costs -- this place does not practice what it preaches for its employees. ------ The org has grown exponentially in the past three years but it has not taken the steps that it needs to accommodate the needed foundation of support and strategy that is provided by its smaller, supporting teams. As a result, the org is very lopsided in output, and the largest department has a nasty habit of overpromising what it is capable of producing, and more often than not, puts the stress of accomplishing it anyway on otherwise understaffed, under-resourced, and underappreciated and undervalued team members. Leadership in this department, both executive and upper mgmt, take little accountability for their role in the stress and tension this causes, and instead delights in pointing fingers and playing the blame game against their respective colleagues--I have never been to so many meetings just to talk about who didn't do what without the person in question present and how they are not a part of something when they can't even communicate directly what it is that they are seeking for. This hostile environment extends beyond staff, and can be witnessed on a higher level within the executive leadership team, quashing any faith in making progress — it's tough to trust that people will respect you as a staff member if it's clear that they do not respect your boss. And it's VERY clear. They are not coy about it — the red flags are abundant once you've been hired. Despite many efforts to try to create new systems that support the smaller team in opposition to a large and demanding group, certain protected parties continue to exacerbate the problem without viable long-term solutions. They will wring a team dry with bandaid solutions until they get what they want, stave off useful information until the last minute, and then be confused as to why their grandiose and big idea that they did not effectively communicate with enough heads up to the actual teams that have to execute and promote the work flops. Active Minds talks a big game but at the expense of the mental health and well-being of its teams that support the work that they are doing. Morale is low across staff and management due to leadership's lack of accountability and inevitability to swoop and poop on a strategy or effort to change the status quo and further the strategic plan they have laid out. Furthermore, despite accomplishing the impossible through long hours that stretch into the weekend, stressful breakdowns, and unnecessary conflict brought about by micro-management, they refuse promotions, recognition, and compensational time that reflect the amount of output the team has produced. This is especially difficult to stomach when other staff members brag about not having anything to do during their weekdays or playing video games at work to pass the time. It is not fair, just, or equitable. It is promising that leadership has invested in change management consultation, but extremely clear that they are still resistant to the "being the mental health change" they want to see in the world. The contradictions could be dizzying at times — friends, family, colleagues from the very same organization, and my therapist have often compared this working relationship to an abusive romantic one. Good luck with making a change, or get out while you can.

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Active Minds Response
2y
We appreciate hearing about your personal experience at Active Minds and are dedicated to learning and growing. Thank you for taking the time to provide this feedback.

Explore other reviews about Active Minds

1.0
25 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Both the tangible and intangible benefits that Active Minds offers were helpful, rewarding, and beneficial; especially prioritizing PTO and mental health days. Many of the people who work there are also wonderful colleagues, who are passionate about the cause and young people they serve. While I didn’t work closely with them, the Chief over the program division and many of the program team folks are very thoughtful, action oriented, and willing to lead with values and integrity. Many of the initiatives across the organization are rooted in deep transformational beliefs on how to positively change the way mental health is talked about. Many who work there are hungry for collaboration, reaching out across departments to decrease silos and increase partnership.

Cons

Working at Active Minds was one of the most challenging professional experiences of my career. The leadership opportunities (both project and people leadership) are not afforded equally or equitably across departments, with the perception of favoritism becoming apparent and realized; with some being offered free and clear promotions, while others being told they would need to go through the promotion process, including skip-level promotions that we were told were not allowed, but actively happened. Those that are positioned to help and advocate for staff and young adults are self serving and willing to sacrifice others to save themselves; often lying and manipulating situations to ensure they come out “on top.” I was treated poorly on many occasions, with witnesses who were in leadership, DEI, and HR roles. When I asked what would be done, I was told I could make an official complaint. I clarified that they themselves witnessed it, wasn’t that enough? The answer was no, and I would have to file it myself. And when I did, there was little to no follow up or action taken, noted in related behaviors not being addressed. As an organization who was VERY aggressive on their DEI beliefs, those things were slowly walked back and we entered into a time of performance, inaction, and blatant disrespect by those leading that area. The rapid turn over of staff is alarming, with the leadership explanation being rooted in: this is happening everywhere; when a new leader comes in, staff turnover happens; this is hard season for everyone. When staff started asking questions and seeking clarity on what was happening, we were talked down to and approached with being accused of stirring the pot rather than understanding the work environment. We would be required to attend culture and workplace workshops, but were discouraged from using those learnings in real time. Younger in age and career talent were often dismissed and discouraged from speaking from expertise and experience; which feels wild given the organizations serves young adults. I have never been lied about more than my time working at Active Minds. It was a daily fight to protect myself, often having to document almost every interaction. And when I proved I was being lied about, zero apologies came from those that were penalizing me previously and I was asked to give grace; which was something I was not afforded. We entered a phase of performative responses in an effort that I would not take my complaints to the next level, as MANY others have to no avail. I confided in senior leadership seeking guidance and mentorship, and they later used it to their gain and in an effort to support their favorites. At the time I worked there, the VP over School Programming initiatives was one of the most problematic and disrespectful people I have ever worked with, and appeared they were given “passes” because they claimed to be a direct person and wasn’t intended to be rude. They are rude and created spaces of true hurt and harm across the organization, with many from their team no longer working there while they were in leadership. When the decision came to stay OR leave with no clear next step for me, the choice was obvious: I would rather be personally in career limbo than stay working in place of harm and disrespect. Even after being gone from the organization for over a year, I still feel so hurt about my time there.

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