It's a Family Alright - Shift Supervisor Activate Games Employee Review

2.0
25 Jan 2023
Recommend
CEO approval
Business outlook

Pros

You'll get very close with your coworkers and become a family. You can have fun playing the games in your free time. It's easy to clean when done frequently. Seeing the smiles on guests faces is fantastic. The Canadian side of corporate gives you guidance but is also willing to listen to feedback; they are the strict but kind grandparents.

Cons

The American side of corporate is like the aunt that makes all of the snide comments during the holidays; rude, dismisses your thoughts, and always finding a way to make things more difficult. "Raises" are a joke. There is no growth no matter what they tell you. You'll feel very dehumanized.. You're at risk of being fired even when you follow the rules; we were told not to accept walk ins initially, but then almost got fired when we didn't. You aren't allowed to turn anyone away, no matter how drunk, high, or at risk they are.

Explore other reviews about Activate Games

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great managers, fun environment, good work life balance

Cons

Pau could be higher especially for the area

2.0
25 Jun 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

The job provides a great opportunity to learn how different tech works together, and the concept is exciting.

Cons

I used to brag about how much I enjoyed my job, and now I dread coming in. The biggest issue is a lack of accountability from the store manager. Concerns about their level of involvement have been raised repeatedly, but little ever seems to change. Staff are disciplined for attendance and performance issues, yet there have been numerous occasions where the store manager arrived late, left early, took extended lunches, or did not arrive to scheduled shifts. This creates a frustrating double standard and shifts much of the workload onto other employees without additional compensation, while the people who actually take on that work are rarely given the credit they deserve. It's not just the workload, either. Important operational issues are often allowed to sit unresolved for months. Many of these issues ultimately end up being handled by the assistant managers or other staff, even though they're responsibilities that should be addressed at the store manager level. Unfortunately, we've also lost a number of great employees during my time here, and morale has steadily declined. While people leave jobs for different reasons, inconsistent leadership has been a recurring concern among staff. Too often, speaking up about legitimate concerns seems to bring consequences faster than solutions. I genuinely enjoyed working here at one point, which is what makes watching the work environment decline so disappointing.

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