Pros
The company promotes recognition and engagement externally, but internally employees don’t feel recognized—there’s even a running joke that employees don’t use the product themselves. • Strong focus on growth at all costs, with frequent restructures and shifting priorities driven by leadership rather than actual team performance. • Sales teams work hard, but the product can be a tough sell in today’s environment, especially given pricing and perceived value. • Rewards system feels low-value (points take a long time to accumulate, marketplace pricing often feels inflated). • Product experience is outdated—UX/UI needs significant improvement, and mobile apps have ongoing issues reflected in user feedback. • Marketing and external reviews don’t always align with the real customer experience.
Cons
• The company sells recognition, but internally employees don’t feel it—there’s a common joke that employees don’t even use the platform. • Leadership is heavily focused on growth at all costs, with constant restructures and changes that create instability and burnout. • Hardworking teams (especially sales) are put in a difficult position trying to sell a product that’s hard to justify in today’s market. • Rewards system feels weak—points have low value, take a long time to accumulate, and the marketplace is noticeably overpriced. • Product is outdated: UX/UI lacks investment, not intuitive, and mobile apps (Android/iOS) have ongoing issues and poor user feedback. • External reputation feels disconnected from reality—strong marketing presence, but the actual product experience doesn’t match expectations