Only straight, white, males should apply - Anonymous employee Ace Hardware Employee Review

1.0
10 Mar 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

OK discount on some products. Pay well in comparison to other companies.

Cons

Leadership is extremely old school and leads with an iron fist. They are not interested in flexibility, diversity or inclusion. You get hours to volunteer but only for organizations they want to support (so if you want to support an organization outside of their religious beliefs, it won't be approved). The retailers run everything. If they are mad, they'll send a message to the CEO and then you'll be asked to change everything you did to make them happy, regardless if the process is there to protect the corporate employees. They try hard to pretend they are all about the people, but during my time, I never felt nor experienced that.

Explore other reviews about Ace Hardware

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good place to work

Cons

None at all very nice place

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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