A very rewarding experience in service and ingenuity with every day bringing new projects and an oppurtunity to learn. - Sales Associate Ace Hardware Employee Review

4.0
25 Aug 2012
Recommend
CEO approval
Business outlook

Pros

The people that best contribute to the store are great personally. Every day presents new problems and opputunities to be creative in finding short and inexpensive solutions. You're never restricted to one department in the store and this allows one to quickly expand their diy knowledge. For the most part there is always something to do, especially if you keep your eyes open and are a self starter.

Cons

Sales bring out the worst types of customers to the store. In some instances such as cleaning supplies there are too many duplicates and options to stock in a store. Some departments in my opinion are hardly worthy of a hardware store concerning itself with, for example hobby department.

Explore other reviews about Ace Hardware

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexible shifts fun people to work with

Cons

none that come to mind

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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