Good to Great place to work - Hospice Nurse Case Manager AccentCare Employee Review

4.0
18 Jan 2022
Recommend
CEO approval
Business outlook

Pros

I was a hospice nurse case manager for about 8 months. I wish I could have stayed longer with them, however I moved out of state for my husband's job. My manager for my team was fantastic! She really wanted to help me grow as a nurse, and my teammates were smart and supportive. Management is management generally I'd say. There is a lot of talent at Seasons (now Accent care) and our team physician was very collaborative-minded and enjoyed breaking down topics. There is definitely a focus on continued learning at Seasons. I cannot speak for the complete transition merger with Accent Care, I don't know if that impacted any of their policies or internal culture.

Cons

There were some definite cons, but most were pandemic-related, which is hard to judge. There was just not enough wipes/sanitizing supplies each week, so I had to supplement from my own pocket. Management did not recognize when our caseloads were high and covid cases took us extra time to complete visits. It was almost expected that we were making visits in normal time, when we had to build time in for extra cleaning of equipment, taking weekly (or multi-week) covid tests, etc. Overall management was fairly coordinated, and my manager did try to do the best she could do for our team given the resources available. Also, this is a universal con to home health side of nursing, but the charting became oppressive. I was constantly charting till late in the evening. We even transitioned to a new charting/document software, and management felt like it was a huge success, but to us nurses it was not. It was taking just as long (if not longer in many circumstances), and there just wasn't enough time to finish documentation at pt visits. I know specifically my other nurse colleague was finishing late at home, and so was the social worker. So it is definitely a problem with work life balance. Since I was new to home health, I wasn't sure if this was going to smooth out over time, but I had to move out of state so I am not sure if my newness contributed to this.

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AccentCare Response
4y
Thank you for your feedback. We are happy to hear you had a positive experience. We know we still have work to do and are excited for what the future has in store.

Explore other reviews about AccentCare

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Salary is as good as other agencies

Cons

High mileage but this is Texas

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AccentCare Response
1mo
Thank you for your review! It's good to hear that your salary is in line with other agencies. And yes, in some areas, there's a little more windshield time between patients! Windows down. Music up!
1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Could drive in my car by myself, no one bothered me I could start my day when I wanted to

Cons

Company is money focused 45 min to 1 hr between patients. Back office scheduling did not care about your car time between patients. Never had orders or discharge paperwork. Patients not even discharged from hospital yet but placed on schedule with no notes or welcome calls . And then it was left up to you to figure out where the patients were. No credit for all of the back work you needed to do. Managers constantly changing every 5 months all the nurses quit no one ever knew what to expect paper work depended on new managers PTO denied all the time . Onboarding is aweful. Must I go on stay away. Double dipping made to keep patients on the schedule for the nurse even tho all they needed was PTO no msw all quit no speech therapy but that was was ordered substituted ot for speech therapy no communication. Staff never researched patients before accepting for soc such as patient has mental psychotic unsafe behavior homes unsafe you would go out to do an admission, find this and then get no credit for it. If you decide it that the patient was a non-admit you could spend an hour and a half or an hour at a patient's house making sure that they were safe and things were being followed through on 911 would be called and you would get no credit for this. They would just want to add another patient onto your schedule even though you had all the charting to do and phone calls to make ridiculous

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AccentCare Response
3w
Thank you for sharing your experience and for the care you provided as a Registered Nurse. We’re glad to hear there were aspects of independence and flexibility in your role that you valued. We’re very sorry to hear about the challenges you described related to scheduling, communication, onboarding and leadership consistency. This is not the experience we strive to create. At AccentCare, we are committed to supporting our clinicians with clear communication, strong leadership and the resources needed to provide safe, high-quality patient care. We know how important coordination, preparation and recognition of your time are in home health, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to share these concerns, as it helps us strengthen the experience for our team members and the patients we serve.
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