Look Elsewhere For Employment - Technical Support Ability Network Employee Review

1.0
23 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Cool office building and amenities.

Cons

Worst most disorganized company that I've ever worked for. Training is non-existent for the tech support dept. There is no set development plan for learning any product, or improving any skills. The managers also love to make fun of their team members behind their backs for everything ranging from appearance, to job skills, to what that person is eating on their break. There were multiple complaints from team members to HR about harassment, bullying, and sexual harassment. If you struggle in your job skills, they won't coach you. If they don't like you, you get frozen out until you quit. Be prepared to learn everything on your own and even if you do manage to improve, they'll move the goalposts. Maybe 5 people on the team actually like their job. The rest are miserable and biding their time until they find something better. It's a toxic culture.

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Ability Network Response
5y
Thank you for taking the time to provide feedback. We strive to provide an environment where employees feel they’re valued, treated fairly and respected. We want to learn more about your experience and how we can improve. Please email us at glassdoorfeedback@abilitynetwork.com. Thank you!

Explore other reviews about Ability Network

5.0
1 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great workplace, free food in the break room, friendly people.

Cons

You'll likely work in a cubicle farm.

5.0
11 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beautiful environment to work in. Great downtown location on the bus lines. Free soda, coffee, and fruit. Casual dress. All of the people in the company are awesome - smart but very friendly and helpful. I worked for ABILITY for 3.5 years, specifically in the Marketing Department. The employees in the Marketing department are amazing - incredibly smart, forward thinking, helpful and fun. I felt that we all cared about each other and had each other's backs. The VP of Marketing, John Porricolo (who I reported to the majority of my career there) was honestly the best boss I ever had. He encouraged me to grow as an employee and as an individual, and he believed in my talents and abilities. When I doubted myself he would encourage me - this allowed me to learn many new things and see what I was capable of. I learned SO much in my time at ABILITY - skills and knowledge that I am now applying at my new job.

Cons

ABILITY is a company going through a huge growth phase. They are in that "awkward" stage of going from a small company to a large one, so they are in the process of putting procedures and workflows solidly into place. Things move quickly, and can sometimes feel hectic, chaotic, or disorganized, but it's also really exhilarating and fun. You are never bored and there is rarely a dull moment! I believe the growth will also allow for opportunities to grow/move up in the company in the future.

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