Over worked under paid - Claims Handler AXA UK Employee Review

1.0
5 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Can buy extra holidays. Sometimes flexible depending on the mood of your manager.

Cons

No job security, AXA is making everyone redundant and outsourcing everything to other companies who don't have the same investment as AXA employees who want to see it do well. The pay is below standard with other companies paying more. Not enough staff to deal with the number of claims causing complaints all the time. A lot of pressure for the remaining staff to work harder to keep up with the workload which causes a lot of mistakes again causing complaints and causing many members of staff to feel sick and overworked. Everyone is burnt out.

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5.0
4 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Hybrid working Flexible but very talented and knowledgeable managers/management Going places Socially aware Great benefits and much much more!

Cons

Like any company growing and going through transition, change sometimes occurs without all the pieces being in place but I would add it’s not very often!

4.0
10 Mar 2024
Recommend
CEO approval
Business outlook

Pros

they are available when you communicate your needs to your manager.

Cons

need to commute to NYC.

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AXA UK Response
2y
Hello, Thanks for leaving us your feedback. That’s great to hear. Thank you for recognising the hard work your managers put in to create a positive working environment. We believe that the care our colleagues show for each other is one of the key aspects that sets AXA apart. Thanks again for your feedback. AXA People Team
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