For The Love Of God Do Not Apply To Work Here - Customer Service Representative AVI-SPL Employee Review

1.0
29 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Depending on the department you're in, it may be better than being on unemployment... Maybe

Cons

Too many too list, but the lack of intelligence at all levels of management. Corruption of upper management and a joke of middle management just has employees cutting every corner to get through the work day. Cannot blame them. Turnover is incredibly high due to poor tactics and it promotes a hatred of other departments internally. The fact they're still profitable has to be to the stranglehold on the industry which was smartly done by Silverlake to join the top 2 companies in the industry. The merger's been a complete failure, but anything other than two juggernauts running a company like this would have already gone out of business. It's only a matter of time though until this bad joke is put down for good. There's 0 innovation coming out of here and the clients know it.

Explore other reviews about AVI-SPL

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, best in the industry with lots of opportunities

Cons

Require more modern tools and a mature AI position

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Regionally dominant, opportunity for growth is there. Steady work, and management seems to let onsite techs do their best without micromanaging. The service team is top-notch if you ever need to lean on them.

Cons

Benefits. they need to address benefits to help retain top-end talent. PTO and vesting schedule is a little weak. LOTS of middle management in some areas. Health prems and 401k match are also not so great

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