Pros
Good pay, decent benefits, work from home, good advancement structure as long as you have a good manager.
Cons
The wrong people are promoted into management. Management can be terrible, especially in the National Business Fiber organization. The main strategy is selling contracts and services to existing AT&T customers who already have AT&T service to begin with, sometimes at hundreds or thousands of dollars less than what they’re currently paying. Management plays favorites, and if you happen to not be one of them, it could spell trouble for your career. Management says one thing, then does another. Lying, cheating, and faking sales are looked the other way upon if you’re in good with management. Management lies to employees. There is a huge “gray area” where unethical and misleading sales practices are tolerated by certain employees, but not others. Working hard in this job does absolutely nothing for your career, this is a lesson playing the corporate game. selling the same things to already existing customers over and over while marking it as new sales revenue. employees claiming deals as new sales revenue that they themselves did not sell.