4.0
1 Dec 2024
Former employee, more than 3 years
Montreal, QC
Recommend
CEO approval
Business outlook
Pros
-Flexible work schedule -Work-from-home option after training -Free coffee, Christmas gifts (gift cards, chocolates)
Cons
-Repetitive tasks -Limited opportunities to connect with colleagues -Low pay for the amount of work expected -Lack of complete access to information, which results in delays when consulting other departments (can take weeks) -Fast-paced environment leads to incomplete or inaccurate information being provided to customers, resulting in frequent callbacks