Excited to be a part of the AO2 family! - Amazon Operations Escalation Specialist AO2 Employee Review

I kickstarted my ecommerce career with AO2 when we were a super small and hungry startup. We've tried to keep that hunger and thirst for innovation and knowledge going even as we've greatly expanded our team and capabilities. My favorite part about working here is the constant improvement and fast paced team we have, as well as the people who are always willing to take time out of their day to help each other out. It's great to see leadership, communication and collaboration at so many levels between so many departments.

In the changing world of ecommerce, especially amazon, it sometimes can feel like change is constant both internally and externally. My greatest advice is to embrace the change and adopt a student mentality. I've never been the best account manager or ppc manager, but by listening to those I know are better than me and staying on top of trends/in the news for everything ecommerce I was able to expand and hone in my skillset a lot faster than I thought when I first got started.

"flexible hours" you are forced to learn new tactics since no one offers help

No pay raises because the company grossly mismanages money. no help from management.