Okay but not great - Customer Service Representative (CSR) II ALFA Employee Review

3.0
14 Jul 2022
Recommend
CEO approval
Business outlook

Pros

The benefits are pretty good. It's an 8-5 job. Annual bonus is decent. Costar trips if your office meets goals!

Cons

They claim to promote within, but it's almost impossible. It's all about who you know, not what you know. PTO is not allowed in June at all. They also make it almost impossible to use PTO the first week of every month.

Explore other reviews about ALFA

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for. Family oriented. Fair. Clear communication. I know what is expected of me in my role without having to guess at it.

Cons

No cons come to mind.

4.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture, atmosphere, and flexibility when needed

Cons

Can't think of anything right now.

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