Toxic Environment - Anonymous employee AIG Employee Review

1.0
3 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not very many unless you are lucky and have a good boss. You will have nice colleagues but they often leave.

Cons

Most toxic culture I have ever seen. Experienced bullying that caused anxiety everyday, saw my friend experience racism and bullying, discrimination based on disabilities...It is chaos so there is no accountability for the bullies bad behavior. A lot of the people at the top get away with whatever they can and take advantage of the responsibile ones at the bottom who do all the work. Many so-called leaders are narcissistic and control others by demeaning them in order to hide the fact they themselves are incompetent. Saw my friend abused by her boss for taking a day off to go to a family funeral...then fired. I got punished for taking half a day off because I was sick. Another former employee has PTSD from this place. Constant stress will ruin you. No loyalty to people only to money. Former CEO laid off cafeteria workers making less than ten dollars an hour to "lower costs" while he got millions in bonuses. Corrupt organization with complete lack of processes or structure. Bosses told people they didn't have to worry about losing their jobs, then fired them within two weeks. Totally dysfunctional... My boss used sexually harrasing insults against me in a meeting and other employee let it go like it's ok. There's no accountability here only egotism and greed. People are scared of losing whatever they have so they treat others like enemies. Or else there are cliques like in high school or middle school...backstabbing environment. Some people do care but they end up getting taken advantage of, try to do too much to fix the problems. Problems are still too big for anyone to fix. The whole place should be closed. It's all one big lie. They try to appear like a good organization but they are not. Don't be fooled.

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5.0
24 Mar 2025
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CEO approval
Business outlook

Pros

Good company culture and company morals align well

Cons

4 days in the office is required

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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